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Selling and buying physical items is a typical activity. There are many other services that consumers require such as copywriting, SEO and web development. It is essential for companies to be able to offer all of these services online because it allows them to reach more clients and make more money.

Companies are also increasingly providing services that do not have a physical component, such as coaching or performance consulting. These kinds of services are difficult to sell because they are subjective and require more time to comprehend. It is important to sell this kind of service since it can be extremely valuable for customers.

The number of people who don’t have internet access has decreased significantly in the last decade but 3 Billion people still are without it. Inaccessibility to digital services may result in being shut out of information as well as education and social networks that a large portion of the world takes for granted. It can also limit access to healthcare and other services provided by the government.

We discovered that demographic variables like gender, age socioeconomic status, and level of participation, were linked with perceived benefits associated with online services for social and health services. ICT-related variables (i.e., accessibility, skills to use, as well as the level of use) were the most frequently associated with benefits. Moreover, self-rated poor health was consistently related to lower levels of perceptions of all examined benefits.

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